Warning system

When an error is detected right after the unit is turned on or during the operation, the occurrence of the error is notified in the camera image screen of the LCD monitor or by the tally lamps. Deal with the error by following the indications.

character_diamond Cases indicated by error messages

Displayed when using .

Displayed when using .

System error

Screen display

Description

Behavior and cause

Camera image screen

[SYSTEM ERROR]

An error in the standard signal or communication error has occurred.

All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds.

Set the power switch to <OFF> and turn off the power.

Warning

Screen display	Description	Behavior and cause
Camera image screen	Description	Behavior and cause
[LOW BATTERY]	Remaining battery level is insufficient.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. The power status display becomes , and it will flash once every second in red. The power is turned off in approximately 5 seconds. Replace with a fully charged battery, or connect the AC adaptor.
[HIGH TEMPERATURE]	Displayed when the internal temperature of the main unit has risen above assumed.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. The power is turned off in approximately 5 seconds. Turn on the power again and check recording and playback operations. If the problem persists, consult the dealer.
[FAN STOPPED]	The fan has stopped.	Recording is stopped. The power turns off approximately 1 minute later. Stop the use immediately when the fan has stopped, and consult the dealer. If the fan has stopped, temperature of the unit will rise. Therefore, do not use the unit for a long period of time.
[REC WARNING]	An error of the recording data has occurred during recording, and the recording has stopped.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording is stopped.
[REC WARNING]	It has tried to record exceeding the maximum number of clips during recording.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording is stopped. [REC WARNING] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check. Replace the memory card or delete unnecessary clips.
[Below functions are temporarily disabled due to a rise of the camera’s internal temperature. Please wait for the camera to cool down. - VIDEO RECORDING - PRE REC - USB TETHERING]1	Displayed when the internal temperature of the main unit has risen above assumed.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording stops if it was in progress. Streaming stops if streaming via USB tethering was in progress. [RECORDING] menu [PRE REC] is fixed to [OFF] Wait until the temperature of the unit decreases.
[Below functions are temporarily disabled due to a rise of the camera’s internal temperature. Please wait for the camera to cool down. - VIDEO RECORDING - PRE REC - USB-LAN]2	Displayed when the internal temperature of the main unit has risen above assumed.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording stops if it was in progress. Streaming stops if streaming via a USB ethernet adaptor was in progress. [RECORDING] menu [PRE REC] is fixed to [OFF] Wait until the temperature of the unit decreases.
[CARD ERROR <SLOT 1>]/ [CARD ERROR <SLOT 2>]	A data error caused by the memory card has occurred during recording or playback.	(When it was recording) All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording is stopped. The memory card where the error has occurred is write protected after recording stops. Replace the memory card in the card slot where the error has occurred. (When it was playing back) Playback is stopped.
[END] (Memory card status display)	The remaining recording capacity of the memory card has exhausted during recording.	All of the tally lamps and the card access lamps (orange) flash 4 times each second, and an alarm sounds. Recording is stopped. Replace the memory card or delete unnecessary clips.
(Once every second, flash in red)	Battery is almost consumed.	All of the tally lamps flash once every second. The current operation will continue. Replace with a fully charged battery, or connect the AC adaptor.
Remaining recording capacity display of the memory card (Flashes once every second during recording)	The remaining recording capacity of the memory card is getting low.	Recording will continue. Replace the memory card as necessary.

Alert

Screen display	Description	Behavior and cause
Camera image screen	Description	Behavior and cause
[SIMUL REC WARNING <SLOT 1>]/ [SIMUL REC WARNING <SLOT 2>]	An error has occurred in one of the memory cards during simultaneous recording.	Recording to the other memory card will continue.
[SIMUL REC WARNING <SLOT 1>]/ [SIMUL REC WARNING <SLOT 2>]	Recording has been attempted while the number of clips has exceeded the limit on one of the memory cards during simultaneous recording.	Recording to the other memory card will continue. [SIMUL REC WARNING <SLOT 1>] [<OVER MAX NUM. OF CLIPS>]/[SIMUL REC WARNING <SLOT 2>] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check. Replace the memory card or delete unnecessary clips.
[BACKGROUND REC WARNING <SLOT 1>]/ [BACKGROUND REC WARNING <SLOT 2>]	An error has occurred in one of the memory cards during background recording.	Recording to the other memory card will continue.
	Recording has been attempted while the number of clips has exceeded the limit on one of the memory cards during background recording.	Recording to the other memory card will continue. [BACKGROUND REC WARNING <SLOT 1>] [<OVER MAX NUM. OF CLIPS>]/[BACKGROUND REC WARNING <SLOT 2>] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check. Replace the memory card or delete unnecessary clips.
[DUAL CODEC REC WARNING <SLOT 2>]1	An error occurred with the memory card on the sub recording side during dual codec recording.	Recording continues on the memory card on the main recording side.
[DUAL CODEC REC WARNING <SLOT 2>]1	During dual codec recording, you are trying to record when the number of clips for the memory card on the sub recording side exceeds the upper limit.	Recording continues on the memory card on the main recording side. [DUAL CODEC REC WARNING <SLOT 2>] [<OVER MAX NUM. OF CLIPS>] is displayed in the warning display field of the STATUS screen for the mode check. Replace the memory card or delete unnecessary clips.
[REINSERT OR CHECK CARD <SLOT 1>]/ [REINSERT OR CHECK CARD <SLOT 2>]	The memory card cannot be recognized properly because a recording medium which is not supported has been inserted or there is dirt on the terminal of the memory card.	Check the memory card that is inserted. Insert the memory card again if displayed when inserting a memory card.
[FORMAT ERROR CARD <SLOT 1>]/ [FORMAT ERROR CARD <SLOT 2>]	A memory card with management information out of specifications has been inserted. (Include when the system frequency (59.94 Hz system or 50.00 Hz system) for the AVCHD format of the memory card is different from the setting in the [SYSTEM] menu [FREQUENCY])	Insert a memory card that can record. The system frequency information for the AVCHD format is confirmed at the time of formatting or at the first recording.
[NOT SDXC CARD <SLOT 1>]/ [NOT SDXC CARD <SLOT 2>]	When [FILE FORMAT] is set to MOV format/MP4 format, there is a memory card inserted to which MOV format/MP4 format data cannot be recorded.	Insert a SDXC memory card.
[INCOMPATIBLE CARD <SLOT 1>]/ [INCOMPATIBLE CARD <SLOT 2>]	A memory card that may not be able to record due to slow writing speed has been inserted.	The current operation will continue. Use a memory card with sufficient writing speed.
[BACKUP BATT EMPTY]	Voltage lowering of the backup battery for internal clock was detected when turning on the power.	The current operation will continue. Set the date/time again after charging the built-in battery.

Message

Screen display	Description	Behavior and cause
Camera image screen	Description	Behavior and cause
[FUNCTIONS THAT HAVE BEEN STOPPED CAN NOW BE USED.]	Functions that were stopped due to a temperature increase in the unit have been released for use again.	—
[CANNOT PLAY.]	This is a clip that cannot be played back. (When it cannot be played back due to difference of the system frequency, etc.) An error has occurred during playback, and the playback has stopped.	Confirm if the system frequency of the clip is the same as the system frequency of the unit. Check the clip.
[CANNOT DELETE.]	This is a clip that cannot be deleted.	Match the device and content versions.
[CANNOT RECORD. THE NUMBER OF CLIPS HAS EXCEEDED THE MAXIMUM LIMIT.]	The number of clips that can be recorded has reached the maximum.	Replace the memory card or delete unnecessary clips.
[CARD ERROR. PLEASE REFORMAT.]	Formatting of the memory card has failed.	Format it again.
[CANNOT COPY TO SAME CARD.]	The clip recorded over multiple memory cards cannot be copied to a same card.	Copy to a card not containing a clip that is recorded over multiple memory cards.
[Repair failed.]	Repairing the clip where an error occurred has failed because the power was disconnected or the memory card was removed during recording. Restoring of the management information has failed.	Check the memory card.
[UNABLE TO FORMAT.]	This memory card cannot be formatted.	Check the memory card.
[CANNOT PROTECT.]	This is a clip that cannot be protected.	Match the device and content versions.
[THE CLIP IS PROTECTED. PLEASE CANCEL PROTECTION.]	The clip is protected so it cannot be deleted.	Cancel the protect on the clip.
[THUMBNAIL DATA ERROR IS DETECTED.]	An error occurred in the thumbnail information of the memory card.	Restoring of the management information is performed automatically after this.
[CANNOT RECORD - INCOMPATIBLE CONTROL DATA.]	The version of the management information on the memory card is not supported.	Match the device and content versions.
[CANNOT SET.]	This cannot be set.	Perform the setting after making it possible to set.
[THIS CLIP CANNOT BE COPIED.]	The clip cannot be copied.	Copy the clips other than the corresponding clip.
[CONTROL DATA ERROR HAS BEEN DETECTED. (SD CARD)]	An error occurred in the management information of the memory card.	Restoring of the management information is performed automatically after this.
[COPY FAILED. PLEASE CHECK THE CARD.]	The clip has failed to copy due to an error in the memory card.	Check the memory card.
[CANNOT COPY - THE NUMBER OF CLIPS HAS REACHED MAXIMUM.]	The number of clips that can be copied has reached the maximum.	Replace the memory card in the copy destination or delete unnecessary clips.
[LOW BATTERY. PLEASE CONNECT AC ADAPTOR OR CHANGE BATTERY.]	It is trying to copy a clip or update the firmware of the unit when the remaining battery level is insufficient.	Replace with a fully charged battery, or connect the AC adaptor.
[CANNOT PLAY THIS CLIP ON THIS MODEL.]	This is a clip that cannot be played back with the unit.	Playback on a device that can playback.
[Cannot copy: contains recordings from other devices.]	The clip recorded in other device cannot be copied.	Copy the clips other than the corresponding clip.
[INVALID]	Operation is disabled.	Operate after the operation becomes enabled.
[Cannot record - Playlist capacity is full.]	The unit tried to record on a memory card where the number of playlists for recording has reached the maximum.	Replace the memory card or delete unnecessary clips.
[Cannot copy - Playlist capacity is full.]	The unit tried to copy to a memory card where the number of playlists for recording has reached the maximum.	Replace the memory card or delete unnecessary clips.
[Exceeds capacity. Please reselect.]	The remaining recording capacity of the memory card for the copy destination is insufficient.	Select the clip to copy again, or secure enough space in the remaining recording capacity on the memory card for the copy destination.
[Check the destination media.]	An error has occurred on the memory card for the copy destination while copying.	Confirm the memory card for the copy destination.
[LOAD NG]	Loading of the scene file has failed.	Check the memory card.
[SAVE NG]	Writing of the scene file has failed.	Check the memory card.
[DISCONNECT USB CABLE.]	Due to an OS non-compatible error, 5 minutes has elapsed until the service mode connection is established.	Confirm if the OS in use is supported by the unit.
[CARD LOCKED.]	The unit tried to protect or delete a clip on a memory card that has been locked. The unit tried to copy a clip to the memory card that has been locked.	Unlock the memory card.
[CANNOT SELECT MORE CLIPS.]	It has tried to select more than 99 clips.	Execute the process such as copying by every 99 clips.
[SELECT THE CLIP TO BE DELETED.]	It has tried to delete a clip without choosing any.	Select a clip to be deleted.
[SELECT THE CLIPS TO COPY.]	It has tried to copy a clip without choosing any.	Select a clip to be copied.
[Insert a card in slot 1.]	Copying was tried to be executed without inserting a memory card into card slot 1.	Insert a memory card into card slot 1.
[Insert a card in slot 2.]	Copying was tried to be executed without inserting a memory card into card slot 2.	Insert a memory card into card slot 2.
[REINSERT OR CHECK CARD <SLOT 1>]/ [REINSERT OR CHECK CARD <SLOT 2>]	It has tried to copy to an error card.	Check the memory card.
[CANNOT COPY.]	Copying was attempted while the system frequency (59.94 Hz and 50.00 Hz) of the memory card to copy from and the memory card to copy to are different for content recorded in AVCHD format.	Set the same system frequency (59.94 Hz system or 50.00 Hz system) for the content of the memory card to copy from and the memory card to copy to. The system frequency information for the AVCHD format is confirmed at the time of formatting or at the first recording.
[CANNOT RECORD.]	Cannot be recorded.	Perform recording after making it possible.
[REC PAUSE INVALID]	The unit tried to stop the next recording before the previous recording finished writing to the memory card.	Stop recording after writing to the memory card is complete. Recording can be stopped after the message that is displayed disappears.
[WRITE PROTECTED]	The memory card has been write-protected.	Insert a memory card with write access.